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Ref. JB1937130

Juhayna Food Industries

Technical Support Team Leader
Juhayna Food Industries

Job Purpose:

Contributing in Supporting Juhayna group Infrastructure (LAN & WAN), security,firewall and system protection. All hardware operating,operating systems and telephone systems.

Business Duties:

- Providing Technical support for any new devices.
- Responsible for the software and the hardware of the PBX, Photocopy,Fax & Data show machines.
- Contributing in providing training to the Operation team.
- Following up on maintenance contracts, and make sure to update it on time.
- Checking our stock and our needs from laptops, computer accessories and following deliveries.
- Supporting the Help Desk team to ensure that Juhayna’s employees are getting high service quality .
- Designing new networks, UPS,Fax copies, telephone systems and server rooms for our new companies.
- Following up on new updates about networks, software, and hard ware in order to be always on track with the new technology.

Financial Responsibility: N/A
Business Relationships/Communication
Internal: All Departments
External: IT Service Suppliers
Key Performance Indicators/KPIs: Not determined yet


Job Qualifications:
Education: Bsc. Information Technology
Minimum Experience: 6 years

Language Proficiency: English: Very Good

Computer Proficiency: MS Office / Internet Browsing /Special Software

Technical Skills/Qualifications:
- Knowledge about creative network designs .

Work Place / Location: 6th Of October

Job Details

  • Job Location: Cairo, Egypt
  • Company Industry: FMCG
  • Company Type: Employer (Private Sector)
  • Job Role: Support Services
  • Employment Status: Full time
  • Employment Type: Employee
  • Number of Vacancies: 1

Preferred Candidate

  • Career Level: Management
  • Years of Experience: Min: 5
  • Residence Location: Cairo, Egypt
  • Nationality: Egypt
  • Degree: Bachelor's degree / higher diploma