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Technical Support Team Leader
Juhayna Food Industries
Contributing in Supporting Juhayna group Infrastructure (LAN & WAN), security,firewall and system protection. All hardware operating,operating systems and telephone systems.
- Providing Technical support for any new devices.
- Responsible for the software and the hardware of the PBX, Photocopy,Fax & Data show machines.
- Contributing in providing training to the Operation team.
- Following up on maintenance contracts, and make sure to update it on time.
- Checking our stock and our needs from laptops, computer accessories and following deliveries.
- Supporting the Help Desk team to ensure that Juhayna’s employees are getting high service quality .
- Designing new networks, UPS,Fax copies, telephone systems and server rooms for our new companies.
- Following up on new updates about networks, software, and hard ware in order to be always on track with the new technology.
Financial Responsibility: N/A
Internal: All Departments
External: IT Service Suppliers
Key Performance Indicators/KPIs: Not determined yet
Education: Bsc. Information Technology
Minimum Experience: 6 years
Language Proficiency: English: Very Good
Computer Proficiency: MS Office / Internet Browsing /Special Software
- Knowledge about creative network designs .
Work Place / Location: 6th Of October
- Job Location: Cairo, Egypt
- Company Industry: FMCG
- Company Type: Employer (Private Sector)
- Job Role: Support Services
- Employment Status: Full time
- Employment Type: Employee
- Number of Vacancies: 1
- Career Level: Management
- Years of Experience: Min: 5
- Residence Location: Cairo, Egypt
- Nationality: Egypt
- Degree: Bachelor's degree / higher diploma