Ref. JB1791617

Operations Team Leader
Manpower Middle East

Our client, a renowned hospitality business is currently recruiting for a Operations Team Leader. You will be reporting directly to the Operations Manager Job PurposeTo lead specific task groups of Operators and Warehouse Assistants to ensure operations and any other tasks required to be undertaken during the shift is accomplished as per daily schedules and as per the operations Standard Operating Procedures, in doing so, ensuring that performance and utilization is optimizedKey Position Accountabilities The job holder is responsible and accountable for (but not limited to) the following Ensure that the operations team carry out all activities in a manner consistent with the Port and Customs, JAFZA Health, Safety, EHS and other local government requirements and policies. To ensure that all inbound and outbound orders are processed and available to the client as per the agreed timelines and SOP of the individual client. Train and develop Operators and Warehouse Assistants to deliver excellent performance at all times. Feedback quality and performance issues to Shift Supervisor for action Support the Operations Shift Supervisor and replace on off-days annual vacation Ensure all daily shift performance, KPI, Service standard reporting is done Supervise and improve daily warehousing operations (receiving, put away, inventory, picking, packing, delivery) in line with agreed operational plans and targets Ensure full compliance with EHS (Environment Health and Safety), Port and Customs and other local authority rules and regulations. Responsible for Health and Safety within the operations when on duty. To contribute to the efforts of the management team by continuously reviewing processes for possible improvements and costs savings and those financial repercussions of all operations effort are well understood. To resolve operational problems. Report all incidents accidents immediately. Continuously look at opportunities for increasing productivity and process management through use of People, Processes and Technology. Ensure MHE are operated by Authorized staff and are maintained in good working condition and available at all times. Ensure Expired Unfit stock is segregated in a separate area and initiate the destruction process in line with company policy and the local authority's requirements. Ensure all Warehouse Assets and Consumables including Pallets, Stretch Films, and Packing Materials are properly received and accounted for. To inform Shift Supervisors on operators and assistants individual performance issues Perform other duties as requested by the Line Manager

Skills

Selection Criteria Essential Sound knowledge of WMS including use of RF technology. Computer literate, able to compile reports and spreadsheet analysis using MS office suite. Thorough knowledge of latest industry standards relating to stock control methods. Previous experience of FMCG environments and products Sound knowledge of expiry controls. Experience of modern warehouse layouts, including racking configuration and pick face Desirable Bachelors Degree in Commerce Business Logistics and Supply Chain. Confident individual with balanced pragmatic view for service delivery resilient personality self-motivator achiever physically fit. Process oriented with systematic approach to issues. Leadership qualities, Customer oriented, Achievement oriented. Excellent communicator in verbal and written mediums in English Strong numerical skills Min 1 yrs experience of managing small teams of diverse nationalities and abilities Critical Competencies These are the competencies that the job holder will be evaluated on in accordance with the Performance Management processes Customer Focus Passion Teamwork Knowledge and Skills Integrity Ownership Planning and Organizing Influence Analytical Thinking Communication

Company Profile

Manpower, Inc. was first established in Wisconsin in 1948 and has grown to become a world leader in the employment services industry; creating and delivering services that enable its clients to win in the changing world of work. Manpower has 4,500 offices worldwide in 80 countries and territories and put over a million people into work every day. We offer clients a range of services for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outplacement; outsourcing and consulting.