Ref. JB1787958

Marketing Leader
Jordan Telecom Group

•Manage market research studies including competitors analysis, market needs, market trends, mystery shoppers, customer satisfaction and related activities, analyzing data and making strategic recommendations
•Lead on products churn analysis and products sub base trending analysis with the identification of target markets, sectors and niches including consolidation and verification of Account Development Plans
•Develop and manage loyalty and retention programs for the corporate customers.
•Develop and manage partnerships with suppliers and corporate customers to optimize customer offering and strategic alliances
•Establish market recognition for Orange Business Services brand and leveraging its equity and ensuring proper implementation of brand guidelines
•Manage Orange Business Services website content and topography
•Support Wi-Fi service operations and manage its communications

Skills

- Customer experience
- Analysis skills
- Presentation skills

Education

Marketing or Business Administration or IT

Company Profile

Jordan Telecom Group is the sole integrated telecom operator in Jordan, bringing customers totally converged offers of fixed, mobile, internet, wholesale and content services. The group aims to make access to innovative and capable communications easier, leading to smarter services and better value for customers. Today France Telecom Group is the majority shareholder owning some 51%, opening wider perspectives for Jordan Telecom Group, and placing it as a major player in the Middle East telecom market. Very early in 2006 Jordan Telecom Group adopted France Telecom Group’s international change program, entitled NExT, bringing forward a vital framework for the Group to operate, enabling the many ambitious steps it wishes to take in driving the business forward. The vision of NExT is to offer customers a New Experience in Telecom services (NExT), giving them access to a new generation of telecoms services that will change their everyday life.