Ref. JB1794266

Investigator
UNRWA - Headquarters, Amman

Primary Duties & Responsibilities
• Undertake or coordinate as appropriate, investigations of misconduct throughout the Agency, applying & ensuring objectivity, impartiality & fairness throughout the investigative processes in accordance with generally recognized international investigative standards & Agency guidelines:
- Review & assess complaints & allegations, formulate investigation plans, review & analyse all information to determine its relevance & reliability, conduct interviews with staff & other involved parties, obtain & analyse potential documentary & electronic evidence, conduct investigative research, & determine the appropriate presentation of investigative results;
- Prepare plans, records, interviews, reports & ad hoc briefings pertaining to investigations;
- Prepare recommendations for corrective action & improved controls, effectiveness, &/or efficiency of UNRWA operations based on the findings of investigations;
- Assess the potential for fraud & corruption in operational activities & make recommendations;
- Regularly appraise progress of investigations & assess probable impact of investigation outcomes relative to strategies & advise accordingly;
• Offer advice & guidance to UNRWA staff engaged in investigations carried out by Field Office & HQ Departments or other offices including advising Field Office Directors & HQ Directors / Chiefs on Terms of Reference & related plans for investigations; provide guidance on the conduct of such investigations in accordance with generally recognized international investigative standards & Agency guidelines;
• Review investigations; apply relevant quantitative & qualitative data collection & analysis tools, techniques & approaches; cooperate with other investigations units & professional investigation bodies; review investigation reports for quality control purposes; provide support / guidance / advice / capacity building to UNRWA staff members with regards to investigations; contribute to the development & review of policies, guidance, systems, procedures & tools related to investigation; keep abreast of developments in the area of investigation.
Additional Information
The incumbent will be required to travel, as needed, in the Agency’s area of operations in the Middle East.
Equivalency
When the minimum requirements are not fully met, Director of Human Resources, in consultation with the concerned supervisor may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.
Conditions of Service
The fixed term appointment is for 3 years including 1 year probation period. Monthly basic salary starting at JD 1010.80 plus special occupation allowance of 69.90% from the basic salary. Other benefits include monthly Provident Fund contribution (15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable).

Skills

Professional Knowledge & Experience
• Advanced university degree in law or a related field; &
• Formal training &/ or certification in various law enforcement methodologies &/ or fraud examination or investigations;
• Seven years of relevant experience in applying investigation techniques in criminal or administrative inquiries;
• Excellent command of spoken & written English & Arabic.

Competencies
• Knowledge & understanding of the theories, concepts & approaches relevant to administrative investigations;
• Proven ability to gather evidence & interview subjects & witnesses;
• Takes responsibility for delegated assignments & operates in compliance with organizational regulations & rules;
• Excellent written & spoken communication skills;
• Proven ability in establishing effective work relationships;
• Ability & willingness to take initiative;
• Good research, analytical & problem-solving skills; proven ability to analyse large amounts of information & provide reports that are factually correct, impartial & objective, concise, complete & logically organized;
• Good judgment & decision making skills;
• Ability to plan own work & manage conflicting priorities;
• Ability to work under pressure;
• Takes responsibility for incorporating gender perspectives & ensuring the equal participation of women & men in all areas of work;
• Experience or training in the use of personal computers & in operating standard software applications such as MS-Word, Excel, & Access.
Desirable Qualifications
• Working knowledge of UN financial rules, regulations & procedures;
• Experience with UN Organisations.

Company Profile

UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 5 million Palestine refugees living in the Gaza Strip, the West Bank, Jordan, Lebanon and the Syrian Arab Republic. UNRWA is committed to assisting Palestine refugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life. UNRWA is the largest UN operation in the Middle East with more than 29,000 staff. Most of these staff are refugees themselves, working directly to benefit their communities - as teachers, doctors, nurses or social workers.

For more information please visit https://jobs.unrwa.org