Ref. JB1805101

Area Retail Manager – Leading Home Furnishings Retailer - Tax Free Abu Dhabi, UAE
First Resort Global Recruitment

Our client is a leading retail group representing some of the most popular, developing and diverse brands within retail. The organization covers wholesale and retail trading across international brands including clothing, shoes, homewares and perfume for men, women and children.
They are an expanding and developing company moving into new areas and new locations across the Middle East. We are looking for an Area Retail Manager to join their global homewares and furnishings retail division, to cover the Abu Dhabi region.
Reports to: Retail Operations Manager

OVERVIEW
The job holder will be responsible for the management of respective showrooms in their area and ensuring sales targets. The goal is to improve the commercial performance of the showrooms in their area, working towards an increased market share by exploiting opportunities, maximize profitability, increase customer satisfaction and ensure continued business growth. A major part of the job is managing, developing and motivating staff to increase sales and improve efficiency

KEY RESPONSIBILITIES

Sales Achievements Against Set Targets
• Prepare and participate in the preparation of sales budgets
• Space planning in stores according to budget setting
• Conduct forward planning to exploit any opportunities

Inventory Management And Stock Distribution
• Review and analyze stock and sales reports monitoring over- and under stocks, implementing corrective action to be taken
• Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
• Pricing of merchandise as per norms and matrix format
• Verification and implementation of price revisions.
• Monthly feedback on all aspects of :
- Sales performance
- Stock positions
- Special events & promotions
• Product feedback -quality, style, colors, quantities, price etc.
Manage Financial Indicators
• Implement correct procedures to return stock to the sales floor, warehouse, manufacturer or other stores also in regard to damages and soiled products
• Overseeing implementation of company policy and procedure in stores
• Ensure management of expenses and wasteful practices
• Implementation to Health & Safety regulations to maintain a safe working environment

Business Development And Implementation And Integration Of New Initiatives
• To strategize and seek opportunity for territory expansion
• Involvement and roll-out of new projects and time bound implementation of projects.
• Participate in implementation of new initiatives

Retail Administration
• Study competition regularly and stay ahead of competition
• Increase market share in the area
• Send regular feedback to the Senior management on competition
• Maintain best retail standards in all showrooms as per market positioning of the brand

ESSENTIAL REQUIREMENTS
• Fluent Arabic Speaker
• Must have big box experience
• Furniture experience ideal, but not essential
• Must be commercially astute, with P&L experience
• Must hold valid Driving License
• Prepared to put in the hours, as it is not a normal 9-5 job
• Floor based operational role

KEY SKILLS
• Target Orientation
• Resource Management
• Strategic Planning
• Planning and Organizing
• Leadership
• People Management
• Communication

BENEFITS
• Salary will reflect experience level, and interview performance.
• Tax free

Skills

Showroom Administration
• Prepare stores for events like sale, promotions, etc.
• Ensure that all equipments, fittings in the showroom are in good condition and working properly
• Ensure that customer utility areas like prayer room, toilets, etc. are always kept clean
• Ensure that the back store is arranged properly and kept clean
• Supervise disposal of damage items
• Assist the Showroom Manager in handling customer complaints
• With proper planning and space allocation, ensure that co-ordinated ranges are displayed together
• Ensuring right mix of staffing across all showrooms
• Oversee the scheduling of staff related activities (Leaves, Off’s, Vacation, etc.)
• Train/Assist Showroom managers in conducting monthly staff meetings
• Ensure that showroom/shift timings are maintained
• Wherever stores are in a mall, maintain good relationship with mall management and get best service from them

Staff Wellness and Development
• Develop and train staff in advance for future requirements within the area/company
• Train all Retail staff to give a good feedback of the performance of their sections
• Ensure that all new recruits understand their job and settle down well within the company
• Assist Showroom Managers in Grievance Handling and disciplinary actions within Showroom affairs
• Ensuring skill development of showroom staffs through Job rotation and On the Job training
• Monitoring and appraising the performance of showroom staffs in coordination with showroom managers and developing individual career plans

Company Profile

International Executive Search & Selection Headhunting firm specializing in the Middle East

We work with local, Arabic speaking, Western and international mid-senior level management professionals who are looking for new opportunities.

We work with leading organizations across the GCC region and therefore have exclusive opportunities to suit the wealth of professional candidates we work with.

We have specialist Recruiters globally covering the following areas:
• Financial Services & Banking
• Sales, Marketing, PR & Branding
• HR, Talent Development & Recruitment
• FMCG, Food, Beverage & Manufacturing
• Legal, Compliance, Risk
• IT, ICT, Telecoms, Digital, Mobile & Technology
• Luxury Resorts & 5* Hotels
• Oil and Gas
• Construction, Engineering & Property Development
• Luxury Brands & Retail

With new roles coming in daily we can offer a premier service to our candidates and clients helping each achieve the desired outcome.


FIRST RESORT GLOBAL RECRUITMENT
Leaders in Executive Level Recruitment worldwide