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Technical Support Assistant Team Leader
Juhayna Food Industries
Responsible for designing IT polices and monitoring the implementation of these polices inside organization. All company hardware, operating system, network (LAN/WAN), communication and telephone systems.
- Designing & implementing network topology
- Designing & implementing Security topology
- Designing & implementing Backup policy
- Designing & implementing telephone system
- Preparing monthly report about the users usage of the telephones (IP) & report if there is any abuse
- Delegating system administrators & the required permissions
- Installing, configuring and operating servers,PCs, Laptops, printer & scanners
- Running Backup policy & procedure and restore if required
- Running network security and procedures
- Arranging for ordering, receiving and delivery for toners, ribbons and computer accessories
- Installing , operating & maintaining local area network
- Installing, operating & upgrading operating systems, antivirus and websense
- Responsible for handling the communication lines, routers & switches
- Following up preventive and corrective maintenance
- Supervising and supporting the Help desk
- Following up deliveries from vendors
- Responsible for designing the tips & tricks for the IT team
Financial Responsibility: N/A
- Monitoring & evaluating system administrator’s performance.
- On job training to system and asst. system administrators .
Internal: All Departments
External: IT Suppliers
Key Performance Indicators/KPIs: Not determined yet
Education: Bsc in Information Technology / Communication Engineering
Minimum Experience: 7 Years
English : Good
Computer Proficiency: MS Office / Internet Browsing
- Courses in Microsoft / MCSE/ CCNA
- Courses in security & Infra Instructed
- Knowledge of the ERP
- Job Location: Cairo, Egypt
- Company Industry: FMCG
- Requirements : Employer (Private Sector)
- Job Role: Support Services
- Employment Status: Full time
- Employment Type: Employee
- Number of Vacancies: 1
- Career Level: Management
- Years of Experience: Min: 7
- Degree: Bachelor's degree
Pioneering the production of dairy and juice products for over three decades. Juhayna Food Industries is a leading Egypt-based manufacturer specialized in the production, processing and packaging of milk, yoghurt, juice and juice concentrate. During the past three decades Juhayna has succeeded in winning the loyalty of consumers who have come to view our wide variety of quality products as trusted household names.
When Juhayna founder Mr.Safwan Thabet established the company in 1983, he had a vision to introduce to the market a new business model for food production that relies on innovation as its core. From day one Juhayna utilized the most up to date global technology to produce the highest quality dairy and juice products and has continued ever since to reinvent itself in response to both global trends and local market needs.
Today Juhayna has the well-earned reputation as trendsetter in both manufacturing know-how and product innovation. Recent market studies indicate that Juhayna enjoys a level of brand awareness that is significantly more pronounced than its leading competitors on the Egyptian market.
Strategic Expansion a well-established network of affiliates & subsidiaries allows Juhayna to supply the market with products that are manufactured from the freshest home-grown ingredients
By building a state-of-art industrial infrastructure, Juhayna has steadily increased production capacity while developing and expanding its product range. Today the company has 209 different products on supermarket shelves that are produced at six separate manufacturing facilities with the industrial capacity to yield a total of 2,900 tons per day.
With an eye for strategic investing, Juhayna has carried out a number of incremental expansions in line with its primary objective to offer the market a diversified bouquet of products that meet the needs of a broad consumer base.